Occupation

Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

94 AI exposure

20 Human advantage

48 Market demand

61 AI leverage

Is Bill and Account Collectors a safe career from AI?

Bill and Account Collectors scores 94 out of 100 for AI exposure, which is high. A large share of this work is the kind current AI systems are measurably good at. That is not a prediction the job disappears, and the research does not support one. It means more of this role is likely to change than most.

Its human advantage score is 20, which is low. Most of this role can be done through a screen, and that is the half of the labor market AI has reached first. Market demand scores 48 out of 100, combining how many of these jobs exist with where that number is heading. The Bureau of Labor Statistics projects employment falling 10.4% over ten years.

What Bill and Account Collectors pay

The median wage is $46,040 a year. The lower quarter earns under $38,290 and the upper quarter over $54,990. About 165,020 people do this work in the United States.

Where Bill and Account Collectors can go next

Occupations that share most of what this job already requires, ranked by how much carries over.

Securities, Commodities, and Financial Services Sales Agents 82% of the skills carry over $78k median

Claims Adjusters, Examiners, and Investigators 84% of the skills carry over $77k median

Loss Prevention Managers 70% of the skills carry over $137k median

Compliance Managers 73% of the skills carry over $137k median

Thinking about moving out of Bill and Account Collectors?

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Where this comes from

Work content and transitions from O*NET, the US Department of Labor's occupational database. Wages and employment projections from the Bureau of Labor Statistics. AI exposure from published research measuring which occupations current AI capabilities overlap with. None of it is a forecast, and none of these numbers are ours: they are public data, put next to each other.

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